Kate Ellis

First Name: 
Kate
Last Name: 
Ellis
Mentor: 
Dr. Karen Anderson-Lain
Abstract: 
Alternative Dispute Resolution is an increasingly used method to settle disputes. This increase leads to a likely chance that a mediator will facilitate a cross-cultural mediation. With the boom in cultural interactions across the world, stemming from increased globalization, tourism opportunities, and social media, awareness of cultural differences and similarities in nonverbal communication is imperative to respectful engagements and relationships. That said, a mediator’s nonverbal presentation is likely to affect the parties’ perception of the mediation process. Many nonverbal behaviors are shaped by cultural practices in which people are familiar. These nonverbal behaviors can be displayed in a variety of ways, including hand gestures, facial expressions, eye contact, body language, and posture. This study investigates a mediator’s nonverbal communication in terms of hand gestures and eye contact as they relate to the participants’ perception of their control in a mediation session. The results of the study show that Interdependence and Gender Equality were significant Personal Cultural Orientations as they relate to participants’ preference for high nonverbal mediation contexts.
Poster: 
Nonverbal Presentation in a Mediation Session